Artificial Intelligence Terms

1. Enabling Learning’s Use of Artificial Intelligence

At Enabling Learning, we use Artificial Intelligence to enhance our educational services, including our AI-powered chatbot, Veronica. “Artificial Intelligence” (AI) refers to computer systems and software capable of performing tasks that typically require human intelligence, such as visual perception, speech recognition, decision-making, and natural language understanding.

2. Chatbot Service (Including Verónica)

The chatbot service available on Enabling Learning’s website utilizes AI technology to provide automated responses to questions about our educational services, courses, and workshops (“Chatbot Service”). Veronica, our AI-powered virtual tutor, is designed to provide supplemental educational support, clarify the content of our courses, and create practice activities for different sections of our courses. The information provided by Veronica is derived from our proprietary databases and supplemented by a large language model. Although we strive for accuracy, the responses from Veronica are not infallible and should be independently verified.

By using the Chatbot Service, you acknowledge and agree to the following:

2.1 Interaction with AI

You are interacting with AI technology only, and no representative of Enabling Learning reviews, checks, validates or modifies your interaction with the chatbot before the Chatbot Service provides responses to your questions or comments. Your interaction with the Chatbot Service, including the data and information you provide, is recorded, and stored by Enabling Learning.

2.2 Informational Purposes Only

The Chatbot Service is designed to be a helpful tool for providing information about our educational services, online courses, professional development workshops and related topics. The Chatbot Service does not offer personalized educational advice or recommendations on educational careers. You should not rely solely on the Chatbot Service to make any educational or professional decisions. Independent verification of the information provided is recommended.

2.3 Validation of Responses

As outlined in our Terms of Service, Enabling Learning makes no representations or warranties regarding the accuracy, validity, comprehensiveness, or applicability of the content produced by the Chatbot Service. All responses and content from the Chatbot Service are provided on an “as is” and “as available” basis without any warranty of any kind. YOU AGREE TO INDEPENDENTLY VALIDATE THE ACCURACY OF EVERY CHATBOT RESPONSE BEFORE MAKING ANY DECISION.

3. Privacy and Security

Your privacy is important to us. Interactions with any AI-powered chatbot on our website, including Veronica, do not involve the recording or saving of personal information unless explicitly stated in our privacy policy. We ensure that all data is handled securely to protect your privacy. Users are encouraged to exercise discretion during their interactions with any AI-powered chatbot on our website.

4. User Responsibility

Users are responsible for providing accurate and relevant information during their interactions with the Chatbot Service to ensure the best possible responses.

5. AI Bias and Fairness

We strive to mitigate bias in AI responses and ensure fairness. Our AI is continuously monitored and updated to promote equitable treatment for all users.

6. Feedback Mechanism

We welcome feedback on the AI’s responses and performance to help us improve our services. Please contact our support team to provide your feedback.

7. Legal Compliance

Enabling Learning complies with relevant laws and regulations regarding AI usage, data protection, and privacy, including GDPR and CCPA.

8. Terms and Conditions

Interactions with any AI-powered chatbot on our website, including Veronica, are governed by the same terms and conditions and privacy recommendations. For detailed inquiries or specific concerns, please contact our support team. By engaging with any AI-powered chatbot on our website, you consent to our terms and conditions.

9. Questions / Contact

If you have questions about the Chatbot Service or need assistance related to your use of our services, please contact our support team through the contact information provided on our website.

10. Changes to Artificial Intelligence Terms

Enabling Learning reserves the right, at our sole discretion, to update, change, or replace any part of these Artificial Intelligence Terms by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or services applying AI capabilities, including the Chatbot Service, following the posting of any changes to these Artificial Intelligence Terms, constitutes acceptance of those changes.

Latest update: June 1, 2024

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